How much does the card cost?

For others, the card costs $20. However, you will get 20 Jumbo Dollars(J$20) credited into your card as a welcome gift. Therefore, the card is virtually free!

What is the validity of the card?

The card is valid for 2 years from the date of application.

How much J$ can I redeem per visit?

Cardholders can redeem a maximum of 30% of the total bill per visit, rounded down to the nearest dollar. For example,

Jumbo Dollars on card
J$54
Total bill $168
Maximum Redemption J$50 (30% of $168)
Amount payable $118 ($168 - J$50)
J$ earned J$5 ($118 ÷ $20)
New J$ Balance J$9 (J$54 - J$50 + J$5)

For details, please see the Jumbo Rewards Card Terms and Conditions .

What happens to my J$ when my card expires?

Your J$ expires with your card. However, if you renew your card before it expires, you will get to keep the J$. A fee is payable to renew your card. However, we will credit J$, equivalent to the renewal fee, into your card when you renew your card. So, renewal of cards is virtually free as well.

Can I use multiple Jumbo Rewards Cards to redeem/earn J$?

No, only 1 Jumbo Rewards Card can be used per redemption/earning.

How do I check my J$ balance?

When you sign up for the Jumbo Rewards Card, you will be given a user ID and password. You may check your J$ online with your user ID and password.

What if I lost my card? Will I lose my J$ also?

If you happen to lose your Jumbo Rewards Card, you may request for a new one online or at any of our outlets. An administrative fee is payable for replacement of lost cards.

Your J$ is stored in our system and not on the card. You will not lose your J$. However, if your J$ is redeemed before the card is reported lost, your J$ will not be replaced.

How do I sign up?

may sign up for the card either on-line or at any of our outlets.

   

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